実践ビジネス英語 2020/7/24 L6(6)21st-Century Skills 21世紀スキル
Lesson 6 21st-century skills (6)
In our current vignette the A&A staff talk about the kind of skills that are necessary in today’s job market. And the skills that are no longer relevant. They discuss the key soft skills which are sometimes known as 21st-century skills. Those soft skills can be intangible and tough to quantify. But they’re important to be successful in today’s business world. And they’re maybe as critical as quantifiable hard skills if not more.
Absolutely I’ve worked with a few people who had strong hard skills, but who sabotage themselves one way or another due to a lack of soft skills. Like the former colleague who was an excellent editor, but was so hostile toward the rest of the staff who treated people’s mistakes like crimes against humanity. A team player, an effective communicator she was not. She was usually right, when she pointed out various problems. But she was so abrasive in her manner no one wanted to listen. She would have gotten a lot further with a more collaborative attitude. I also had a colleague who aired in an opposite way. I think this person just meant to be friendly, with the other staff energetic in their work. But in practice they came across as too buddy-buddy right from the start. And also too high-strung. Again their work is good. But that fact often got lost amid people irritation with the manner.
I shouldn’t be too critical, though. I’ve also bee criticized in the past for what I thought was cheerful enthusiasm, but came across as flightiness.
In my line of business, which is public relations, abilities like writing, research and communications, and networking are essential. And now, proficiency in areas like visual storytelling, analytics and measurement are becoming just as important.
analytics and measurement 分析と効果測定